Last updated: June 6, 2025

At Future Solutions Consulting (the “Site,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services, including tax preparation and financial consulting.

1. Information We Collect

We collect personal information to provide our services, fulfill legal and contractual obligations, and enhance your experience. This includes:

Device Information

Examples: IP address, browser type, time zone, pages viewed, and interaction data.

Purpose: To operate and improve the Site’s functionality.

Source: Collected automatically through cookies, tags, and log files.

Shared with: Shopify (our e-commerce platform, if applicable).

Order/Service Information

Examples: Name, billing/shipping address, payment details, email address, phone number.

Purpose: To process payments, deliver services, manage appointments, and send order confirmations.

Source: Provided by you.

Shared with: Shopify, secure payment processors, and service-related vendors.

2. Tax Preparation Policies

As a provider of tax preparation services, we collect and process sensitive financial information to comply with IRS regulations and ensure accurate filing.

Information Collected for Tax Services

Social Security numbers

Employer and income information (e.g., W-2s, 1099s)

Banking information for refunds/direct deposit

Prior-year tax documents

Identification documents (e.g., driver’s license, passport)

Purpose of Collection

To prepare and file tax returns in compliance with federal, state, and local tax laws

To verify your identity

To provide IRS representation if authorized

To maintain accurate records for audit and compliance purposes

Security and Confidentiality

All tax-related information is stored securely with encryption and access controls.

Only authorized personnel have access to your tax documents.

We will never disclose your tax information to third parties without your written consent, unless required by law (e.g., IRS audit, subpoena).

Retention

We retain tax records in accordance with IRS guidelines (typically 3 to 7 years), unless you request earlier deletion, where permissible.

3. Minors

We do not knowingly collect data from individuals under 18. If you believe a minor has provided us with personal information, contact us to request deletion.

4. How We Share Your Information

We share your data only with trusted third parties necessary to provide our services:

Shopify (if applicable)

Payment processors

IRS-authorized e-filing services

Cloud storage providers with secure data encryption

Legal and regulatory authorities, if required

5. Use of Your Information

We use your personal information to:

Deliver financial and tax-related services

Communicate with you

Process payments and refunds

Maintain compliance with tax laws and industry standards

Send service updates or promotional offers (if opted-in)

6. Legal Bases for Processing (EEA Residents)

If you are located in the EEA, we process your personal information based on:

Your consent

Contract performance

Legal obligations (e.g., tax compliance)

Legitimate interests that don’t override your rights

7. Data Retention

We retain your information as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. For tax records, this is typically a minimum of 3 years.

8. Automated Decision-Making

We do not use automated decision-making or profiling in ways that have legal or significant effects on users.

9. Your Rights

EEA (GDPR) Rights

You may request access, correction, deletion, or transfer of your personal information. Contact us using the information below.

California (CCPA) Rights

California residents may request:

Access to personal data

Deletion of personal data

Disclosure of data shared with third parties

To exercise these rights or authorize an agent, contact us below.

10. Do Not Track Signals

We do not alter our data collection practices in response to “Do Not Track” signals due to a lack of uniform standards.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. Revisions will be posted here with an updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy or our tax preparation policies, please contact us by email at opendoors@futuresolutionsconsulting.com